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Letting Services for Landlords

From sourcing new tenants to managing your investment, our property letting solutions are designed to cover all bases for new and experienced landlords alike.

Your satisfaction is our priority

At Victorstone, it’s our job to make letting your property in London as enjoyable and rewarding as we can.

By following our unique matching process – and drawing upon our extensive knowledge of the London property market – we can help you find and vet suitable tenants who are looking for precisely what you have to offer. Our letting agents can also advise you on your rights and obligations as a landlord, to help protect your investment and the people who rent from you.

Get seen first to reach more applicants

Twice the visibility means three times more enquirers. That’s why we’ll do everything in our power to get you maximum exposure.

  • Enjoy guaranteed premium listings with Rightmove and Zoopla
  • More photos and larger images means more marketing real estate
  • Highlighted listings make your property stand out
  • Expect 70% more page views than standard listings

Maximise your opportunity with powerful marketing

We’ll showcase your property’s best features through:

  • Professional, high-resolution photography
  • Virtual 3D tours
  • Comprehensive floor plans
  • Video marketing strategies
  • Highly targeted social media marketing campaigns

Stay up to date with My Area

My Area is our very own client portal, which is available 24/7, from any device. Simply log in to your account to view up-to-date information on:

  • Viewings
  • Feedback
  • Quarterly inspections
  • Offers
  • Marketing data

Automated service for fast, stress-free property management

At Victorstone, we do everything we can to ensure your experience of letting your property with us is simple and hassle-free. In fact, 80% of our processes are automated, ensuring a seamless end-to-end solution from the initial payment to the moment the tenant moves in and beyond.

Some of our service features include:

  • Live chat function with our agents, available to both landlords and tenants during office hours
  • Access to My Area
  • Automated compliance checks
  • E-signing of documents
  • Automated referencing via our third party provider, Homelet, with updates provided to our landlords and tenants at every milestone
  • Easy maintenance management thanks to our integration with Fixflo, the market-leading, cloud-based maintenance reporting software that can be viewed anywhere, from any device. Tenants can use this platform to report faults on their property; upload assets like images and model appliance numbers; and access free online guides
  • Automated statements and payments
  • Automatically registered utilities

Lettings only service

Let us help you find the right tenant, at the right price point, in record time. Our lettings only service includes:

  • Access to My Area for 24/7 information and updates
  • Comprehensive marketing of your rental property
  • Obtaining tenant references and identity verification
  • Preparation of the tenancy agreement
  • Rent collection
  • Deposit protection service

Lettings Fee 10% Plus VAT (12% including VAT)

Essential managed service

Want to take a hands-off approach to letting your property? Our lettings and property management service includes:

  • Access to My Area for 24/7 information and updates
  • Your very own dedicated Property Manager
  • Comprehensive marketing of your rental property
  • Obtaining tenant references and identity verification
  • Preparation of the tenancy agreement
  • Rent collection
  • Deposit protection service
  • Full inventory with photographic content
  • Accompanied check-in service with counter signed inventory
  • Quarterly property inspections
  • Proactive credit control
  • Key holding service
  • 24 hour emergency contractor
  • Check out management
  • Deposit claim negotiation, compilation & submission

Essential Managed Fee 16% Plus VAT (19.2% including VAT)

Premium managed service

Designed for busy landlords who are seeking hands-off property management solutions, including those who are based overseas. Includes:

  • All the features of our Lettings Only and Essential Managed Service packages, as outlined above
  • Inventory management
  • EPCs
  • Gas and EICR inspection certificates
  • Annual gas safety check
  • PAT test
  • Property visits when required
  • Managing licensing matters with the local authority
  • Section 8 and Section 21 Notices where applicable
  • Management report if the property is vacant
  • Property health check
  • NRL tax returns (for non-UK residents)

Premium Managed Fee 20% Plus VAT (24% including VAT)

Please have a look at our landlord tax planning.


Stay ahead of the market and get instant alerts on investment properties that haven’t yet been listed

Our Heads Up property alerts tool allows you to enter specific criteria about your preferred investment location, then sends you further details as and when suitable properties become available – before they’re listed on RightMove and Zoopla. It’s the only way to ensure you get the first look at high yielding properties in some of the world’s most desirable locations.

And if you’re looking to rent a property ASAP, we can use this system to find suitable and interested tenants, often without embarking on an advertising campaign at all.

Sign Up For Alerts